Free RG 271 Risk Assessment Tool

Are you compliant to all RG 271 requirements? Is your organisation at risk of fines after your IDR reporting?

In Financial Services, staying compliant to RG 271 in your Complaints Management isn't just a “nice to have”. It's a regulatory mandate being actively enforced by ASIC. As a result, many Australian Financial Services companies are facing operational and legal hurdles to ensure their complaints-handling processes are compliant.

But staying compliant is crucial. Especially with ASIC audits looming and hefty fines of up to $11 million already being handed out.

Relying on Excel spreadsheets for Complaints Management only adds to the frustration because of the high risk that things are falling through the cracks, from Cases not being captured, to Case data be lost.

If you’re nodding your head (even if it's on the inside!), work through the RG 271 Risk Assessment tool and get clarity on any exposure your company has.